![]() If a customer’s car takes 0W20 – too bad. Plus, they often get the same weight oil regardless of the manufacturer recommendations. Parts and suppliesĪt quick lube shops, all cars are serviced with aftermarket filters. As such, Customers service is usually much better than at a quick lube joint. Working conditions are better and good performance is expected. WHO NEEDS TRAINING AT YOUR DEALERSHIP?Īt the dealership, however, most advisors earn a decent income plus commission. Consequently, they have little to no motivation to provide exemplary customer service. Often, the service advisors, and even the managers, at quick lube shops are paid next to nothing. You get what you pay for – and that’s why employees making minimum wage don’t provide the best customer service. ![]() The result is improved service, fewer mistakes and a better experience for both the customer and employer. Meanwhile, at the dealership, even lube technicians typically have an automotive background. Naturally, problems – such as stripped drain plugs and blown engines – often arise from such an arrangement. Yet they’re given wrenches and the authority to work on customer cars. For all you know, their last job may have been at a fast food joint. In many cases, the technicians at quick lube shops have zero automotive experience. Whether you choose to wait in the dealership or elsewhere, you can opt to receive timely updates throughout the service procedure so that you always know just how things are coming along with your ride.The following areas can be used to assess which is better: a quick lube shop or the dealership. Our concierge is often on hand to take you wherever you need to go so that you can get on with your day. If you need to leave you vehicle with us for a longer period of time, feel free to inquire about our shuttle service. While you wait, you can enjoy our luscious waiting area, which is generously outfitted with amenities such as Wi-Fi, fresh coffee, soda, snacks, TVs and more. It’s also not necessary to have purchased your vehicle from us to qualify for service.ĭealership with Shuttle Service and Waiting Room Amenities in Salisbury, MDīenefits of servicing at Pohanka Volkswagen include the utilization of our impressive state-of-the-art facility, staffed by an award-winning team of technicians. However, we will be happy to service your vehicle no matter its make and model. As an official Volkswagen dealership, we’ll provide Volkswagen models with OEM (Original Equipment Manufacturer) certified parts in every procedure we perform. Our trained and certified team is always eager to provide the service that a vehicle needs. If you happen to be on Maryland’s Eastern Shore and find yourself in need of a lube, oil, and filter change on your vehicle, simply bring it in to our service center here at Pohanka Volkswagen! While there are many maintenance procedures that must be periodically performed, one of the most important is that known as the oil change. ![]() Steady vehicular maintenance is essential for good vehicular health. Volkswagen Lube, Oil and Filter Change on the Delmarva Peninsula 2021 Volkswagen Atlas Vs 2021 Ford Escape.2022 Volkswagen Taos vs 2022 Subaru Crosstrek.2021 Volkswagen Jetta vs 2021 Hyundai Elantra.2021 Volkswagen Areton vs 2021 Hyundai Sonata.2022 Volkswagen Tiguan in Salisbury, MD.2023 Volkswagen Arteon in Salisbury, MD.2023 Volkswagen Tiguan vs 2023 Honda CR-V.2023 Volkswagen Atlas vs 2023 Volkswagen Tiguan.2022 Volkswagen Golf GTI in Salisbury, MD. ![]()
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